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About the Company:

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Summary:

As the Account Escalations Manager, you are responsible for leading the resolution of complex or high-impact issues raised by our buyers, with a focus on maintaining trust, strengthening relationships, and protecting account retention. You’ll serve as the primary point of accountability for escalated concerns, partnering closely with Ambient’s Support, Engineering, Account Management, and Implementation teams to drive swift and thorough resolutions. Your role is critical in delivering a high-touch experience during moments of friction and ensuring a proactive, solutions-oriented approach across the customer journey.

 

Main Duties & Responsibilities:

• Escalation management: Take ownership of high-priority or complex escalations from Support, Customer Success, Sales, and Account Management, ensuring a coordinated and timely response.
• Customer communication: Act as a steady, transparent point of contact for escalated buyers, clearly communicating issue status, expected timelines, and resolution outcomes while de-escalating sensitive situations.
• Cross-functional collaboration: Partner with Support, Engineering, Implementation, and Product teams to gather context, identify solutions, and ensure smooth execution across departments.
• Root cause identification: Investigate underlying causes of recurring escalations and advocate for process or product improvements to prevent similar issues in the future.
• Performance monitoring: Track key escalation metrics—including time to resolution, satisfaction ratings, and volume trends—and use data insights to recommend improvements.
• Process development: Define and refine internal escalation protocols, including triage workflows, ownership handoffs, and communication standards.
• SLA management: Ensure escalated issues are resolved within service level expectations and identify bottlenecks in resolution pathways.

 

Key Success Characteristics:

• Customer advocacy: Deep empathy for customer needs with a strong service mindset and the ability to remain calm under pressure.
• Analytical thinking: Ability to dissect complex issues and bring clarity to ambiguous or layered problems.
• Communication excellence: Strong verbal and written communication skills with the ability to manage executive-level customer conversations.
• Cross-functional influence: Skilled at aligning multiple stakeholders and driving action across departments without direct authority.
• Conflict resolution: Able to mediate high-stakes conversations and rebuild trust through transparency and follow-through.
• Process-oriented: Comfortable designing scalable workflows to improve escalation handling and issue resolution.
• Technical fluency: Familiarity with customer support platforms, ticketing systems (e.g. Zendesk, Salesforce), and CRM tools.

 

Required Qualifications:

• 3–5 years of experience in a customer support, technical support, or account management role with direct experience handling escalations
• Proven success working cross-functionally across technical and non-technical teams
• Demonstrated experience managing high-pressure customer relationships with empathy and professionalism
• Strong understanding of customer success best practices and escalation frameworks
• Experience working in a SaaS, proptech, or tech-enabled services environment preferred
• Excellent organizational and time management skills, with the ability to prioritize and juggle multiple escalations at once
• Bachelor’s degree or equivalent professional experience

 

Please note:  Ambient, Inc. reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

We're looking to add a server-side (backend) engineer to join our engineering team. If you’re interested in solving complex problems associated with providing a smart home experience to others and scaling an application to handle hundreds of thousands to millions of events a day, as well as working in an open, diverse, and inclusive environment, Ambient could be an ideal fit for your career. We’ve had tremendous growth in the past few years and we have an exciting roadmap ahead of us.

We look for strategic thinkers and creative problem solvers with a bias for execution and we’ll expect you to contribute code as well as product/feature ideas from the get-go.

Our technology stack features languages like Python and Golang combined with technologies like AWS SNS, Lambda and EKS to allow us to gain data integrity across the platform. We also use intuitive database solutions such as Postgres. 

 

 Responsibilities

• Program mostly in Python
• Architect, design, and implement backend services including the core API, backend data processing, and vendor integrations.
• Own the full lifecycle of development including design, prototyping, testing, release, and deployment
• Interact directly with other engineering and product teams
• Automate testing of the code you contribute
• Review code on a daily basis

 

 Required Qualifications

• Strong understanding of Python and proficiency in various Python libraries and frameworks
• Experience with distributed systems
• A deep understanding of computer science and software engineering fundamentals such as data structures, parallel and concurrent programming primitives, inter-process communication, cryptography, and so forth
• You prefer simple yet fully functional and extensible solutions
• You can quickly iterate without compromising on quality
• You write clean code
• You are independent and autonomous
• Bachelor’s degree in computer science, Engineering, Management Information Systems, another related field or its equivalent.

 

 It would be great if you also possess:

• Experience with FastAPI
• Experience with Kafka
• Data storage-related experience or familiarity with PostgreSQL
• EKS experience

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

We're looking to add a server-side (backend) engineer to join our engineering team. If you’re interested in solving complex problems associated with providing a smart home experience to others and scaling an application to handle hundreds of thousands to millions of events a day, as well as working in an open, diverse, and inclusive environment, Ambient could be an ideal fit for your career. We’ve had tremendous growth in the past few years and we have an exciting roadmap ahead of us.

We look for strategic thinkers and creative problem solvers with a bias for execution and we’ll expect you to contribute code as well as product/feature ideas from the get-go.

Our technology stack features languages like Python and Golang combined with technologies like AWS SNS, Lambda and EKS to allow us to gain data integrity across the platform. We also use intuitive database solutions such as Postgres. 

 

 Responsibilities

• Program mostly in Python
• Architect, design, and implement backend services including the core API, backend data processing, and vendor integrations.
• Own the full lifecycle of development including design, prototyping, testing, release, and deployment
• Interact directly with other engineering and product teams
• Automate testing of the code you contribute
• Review code on a daily basis

 

 Required Qualifications

• Strong understanding of Python and proficiency in various Python libraries and frameworks
• Experience with distributed systems
• A deep understanding of computer science and software engineering fundamentals such as data structures, parallel and concurrent programming primitives, inter-process communication, cryptography, and so forth
• You prefer simple yet fully functional and extensible solutions
• You can quickly iterate without compromising on quality
• You write clean code
• You are independent and autonomous
• Bachelor’s degree in computer science, Engineering, Management Information Systems, another related field or its equivalent.

 

 It would be great if you also possess:

• Experience with FastAPI
• Experience with Kafka
• Data storage-related experience or familiarity with PostgreSQL
• EKS experience

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company:

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

Summary:

As a Customer Onboarding Manager you are accountable for onboarding and training staff members at Ambient communities. You will guide staff to quickly understand and utilize Ambient’s core features and value proposition, ensuring they have a positive and successful initial experience with Ambient’s products and services. To be successful in this role you will need to collaborate with Ambient’s Implementation team ensuring each new community is set up for success prior to onboarding. 

Main Duties & Responsibilities:

• Training preparation: Set proper expectations with property staff for onboarding and ensure necessary training materials are created.
• Onboarding and training: Deliver engaging and effective training sessions relevant to each staff role, either in-person or virtual, using various methods to cater to different learning styles.
• Product engagement: Ensure property staff are engaged and utilizing the Ambient product during the onboarding period. 
• Continuous improvement: Track and review staff engagement metrics to identify opportunities and improve the training experience. 
• Collect feedback: Share insights and feedback from property staff with relevant teams to drive product improvements and innovation.

Key Success Characteristics:

• Communication skills: Excellent written and verbal communication skills to effectively interact with property staff and cross-functional teams. 
• Relationship building: Ability to build rapport quickly with property staff through empathy, respect, and active listening, fostering trust and partnership.
• Organizational skills: Ability to manage multiple projects simultaneously and prioritize tasks effectively with a strong attention to detail.
• Product literacy: Knowledge of the Ambient Home app, manager dashboard, hardware, and troubleshooting tactics necessary to communicate effectively with property staff.

Required Qualifications:

• 2+ years of experience in customer onboarding, technical training, implementation, or customer success—ideally within the high-tech, SaaS, or consumer electronics industries.
• Experience delivering both in-person and virtual training sessions.
• Strong technical aptitude and comfort learning new software and hardware platforms.
• High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred.
• Experience working with property management teams or in the multifamily housing industry is a plus.

Working Conditions & Requirements:

• Consistent and reliable attendance is essential.
• Ability to sit or stand at a desk for an 8-hour shift, perform computer-based work, and participate in virtual meetings.
• Quiet work environment with minimal background noise or interruptions.
• Internet access with minimum download speeds of 100 Mbps.
• Willingness to travel up to 25% for onsite training and onboarding (via car, air, or other means).

Please note:  Ambient, Inc. reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for an Engineering Manager to lead the Resident Team at Ambient — the team responsible for the software that powers how residents interact with smart devices in their homes. From locks and thermostats to light switches, the work your team does will directly shape the everyday experience of residents in Ambient-powered communities.

This is a high-impact role for a hands-on leader who combines deep technical expertise with strong people management skills. You’ll be responsible for mentoring engineers across multiple disciplines, guiding architectural decisions, and ensuring execution stays aligned with product goals. You’ll also act as a connective force across product, design, quality, and operations to keep projects on track and communication clear.

We value strategic thinkers and creative problem solvers — leaders who can work through ambiguity while elevating both the people and the systems they manage. If you’re excited to lead a mission-critical team at the intersection of software and devices, we’d love to hear from you.

This role is based in our Draper, UT office, with an expectation of at least 2 days per week onsite.

 

Responsibilities

• Build a high-performance and delivery-oriented team with a high bar for technical deliverables, velocity and ownership
• Influence architectural direction and technical decision-making across your domain
• Collaborate closely with Product Management, Design, Quality, DevOps and others teams to to define and deliver a clear, outcomes-focused roadmap
• Ensure project execution follows agile best practices, with strong technical documentation and project tracking using tools like Jira, Productboard, and Confluence
• Present team roadmap, progress and risks to Product and Engineering leadership
• Hire, coach, and grow engineers across levels—from early-career to senior talent—fostering career growth and technical excellence
• Champion a strong culture of engineering excellence, inclusion, and accountability
• Own the long-term technical health of your systems, including scalability, observability, and tech debt management
• Contribute to organizational learning and knowledge sharing through training and mentorship in internal forums

 

Qualifications

• 3+ years experience leading high-performing engineering teams as a first-line manager
• 8-10+ years of hands-on experience building and scaling large scale distributed systems
• Proven ability to deliver multiple projects simultaneously using agile practices in fast-paced environments
• Experience managing teams of 6-10+ engineers across frontend, backend, and mobile
• Strong track record of setting high engineering standards in code quality, observability, and engineering excellence
• Skilled in driving team execution amid ambiguity, tight deadlines, and evolving priorities
• Strong communicator who can influence technical and non-technical stakeholders
• Demonstrated experience in hiring, developing, and retaining engineering talent
• Deep understanding of cloud infrastructure (ideally AWS) and modern system design patterns for scalability and resilience
• Proficiency with product development and collaboration tools (e.g., Jira, Productboard, Confluence, Google Docs, Figma, Testrails)
• Formal education in a technical discipline (BS/MS), or equivalent practical experience
• Passion for the smart home and smart apartment space, with curiosity for the evolving technology landscape
• Proficiency in Python and/or Golang preferred
• Nice-to-have: Exposure to IoT technologies or device protocols like Zigbee or Z-Wave

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Responsibilities

• Work together with the design team to deliver an intuitive and cohesive experience for operating and living in a modern, IoT-enabled apartment. Your customers will be building management, apartment residents, and our field services technicians.
• Work with other engineers to architect solutions for efficient and scalable interactions for thousands of devices, including the ability to: view device state, request new state, view history and provide the required security level to make residents feel safe.  This includes web architecture as well as API designs.
• Work with software engineers in test to make these frontends automatically verifiable for correctness and regression-free before every push to production.
• Help recruit and mentor other engineers, upholding standards of collaboration, excellence in code, and team culture
• Enable a test driven development mindset by following and encouraging common practices focusing on effective and efficient continuous integration/delivery.
• Build connections with peers via frequent social events, both remote and in-person, to help maintain a highly cohesive remote team.

 

Required Qualifications

• A desire to work together with a team to build products more complex than what can easily be delivered by any one person
• A passion for code craftsmanship and an emphasis on quality, maintainable code.
• Experience leading and mentoring a team and providing detailed technical oversight
• Ability to collaborate with UX team using tools like Figma and Overflow
• Experience in delivering high quality frontend solutions with modern tools such as React and Typescript.
• An ability to deliver a solid web experience for both desktop and mobile devices.
• A keen eye for delivering a user experience that emphasizes simple flows and accessibility.
• A passion for working with properly defined APIs and working closely with backend engineers to deliver a solid, highly available solution.
• A desire to work with more than just software, where the code you write has the ability to modify physical elements in the world.

 #ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Responsibilities

• Work together with the design team to deliver an intuitive and cohesive experience for operating and living in a modern, IoT-enabled apartment. Your customers will be building management, apartment residents, and our field services technicians.
• Work with other engineers to architect solutions for efficient and scalable interactions for thousands of devices, including the ability to: view device state, request new state, view history and provide the required security level to make residents feel safe.  This includes web architecture as well as API designs.
• Work with software engineers in test to make these frontends automatically verifiable for correctness and regression-free before every push to production.
• Help recruit and mentor other engineers, upholding standards of collaboration, excellence in code, and team culture
• Enable a test driven development mindset by following and encouraging common practices focusing on effective and efficient continuous integration/delivery.
• Build connections with peers via frequent social events, both remote and in-person, to help maintain a highly cohesive remote team.

 

Required Qualifications

• A desire to work together with a team to build products more complex than what can easily be delivered by any one person
• A passion for code craftsmanship and an emphasis on quality, maintainable code.
• Experience leading and mentoring a team and providing detailed technical oversight
• Ability to collaborate with UX team using tools like Figma and Overflow
• Experience in delivering high quality frontend solutions with modern tools such as React and Typescript.
• An ability to deliver a solid web experience for both desktop and mobile devices.
• A keen eye for delivering a user experience that emphasizes simple flows and accessibility.
• A passion for working with properly defined APIs and working closely with backend engineers to deliver a solid, highly available solution.
• A desire to work with more than just software, where the code you write has the ability to modify physical elements in the world.

 #ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role:

We are looking for a seasoned Principal Cloud Infra Engineer to lead the design, automation, and operation of our cloud infrastructure. This is a senior-level role responsible for setting technical direction, mentoring engineers, and implementing best-in-class DevOps practices across the organization. You will be instrumental in driving infrastructure scalability, availability, security, and observability as we expand our cloud-native platforms.

 

Key Responsibilities:

• Architect and maintain highly available, secure, and scalable infrastructure on AWS using Terraform and Ansible.
• Lead Kubernetes (EKS) cluster design, management, and optimization.
• Design and implement CI/CD pipelines to support development and deployment lifecycles.
• Manage and monitor RDS/Aurora instances, including performance tuning and backup strategies.
• Implement and fine-tune system observability platforms using Prometheus, Grafana, Datadog, CloudWatch, and CloudTrail.
• Own Disaster Recovery (DR) and Business Continuity Planning (BCP) for platform resiliency
• Define and enforce infrastructure-as-code best practices and DevSecOps standards.
• Act as a technical mentor and guide to junior and mid-level engineers.
• Lead cost optimization efforts across Cloud platforms
• Collaborate with security and compliance teams to ensure infrastructure aligns with industry frameworks (e.g., SOC 2, NIST, ISO 27001).
• Participate in incident response, root cause analysis, and operational improvements.
• Contribute to documentation, knowledge sharing, and cross-functional engineering initiatives.
  
  

Required Qualifications:

• 15–20 years of experience in infrastructure, DevOps, or site reliability roles.
  Deep expertise in AWS services including VPC, IAM, RDS, EC2, KMS,SNS, CloudTrail, and CloudWatch.
• Hands-on experience with EKS and Kubernetes workload orchestration.
• Proficient in Terraform, Ansible, and scripting (Bash, Python, or similar).
• Strong understanding of networking, security groups, firewalls, and VPNs.
• Familiarity with designing scalable CI/CD pipelines using modern tooling (GitHub Actions, Jenkins, ArgoCD, etc.).
• Strong experience with observability tools: Prometheus, Grafana, Datadog, ELK stack, etc..
• Strong knowledge of security and compliance frameworks (SOC 2, NIST, CIS benchmarks).
• Familiar with AWS IoT or device management platform
• AWS and Kubernetes certifications preferred (e.g., AWS Certified Solutions Architect, CKA/CKAD).
• Some experience in AI/MLOps especially in the field of Observability and/or Cybersecurity
  
  

Preferred Soft Skills:

• Proven mentorship and leadership experience in cross-functional DevOps teams.
• Ability to collaborate with developers, security, and product stakeholders.
• Excellent written and verbal communication skills.
• High degree of ownership and accountability in fast-paced environments.

 

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

 

#ambient #no-promote

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role:

We are looking for a seasoned Principal Cloud Infra Engineer to lead the design, automation, and operation of our cloud infrastructure. This is a senior-level role responsible for setting technical direction, mentoring engineers, and implementing best-in-class DevOps practices across the organization. You will be instrumental in driving infrastructure scalability, availability, security, and observability as we expand our cloud-native platforms.

 

Key Responsibilities:

• Architect and maintain highly available, secure, and scalable infrastructure on AWS using Terraform and Ansible.
• Lead Kubernetes (EKS) cluster design, management, and optimization.
• Design and implement CI/CD pipelines to support development and deployment lifecycles.
• Manage and monitor RDS/Aurora instances, including performance tuning and backup strategies.
• Implement and fine-tune system observability platforms using Prometheus, Grafana, Datadog, CloudWatch, and CloudTrail.
• Own Disaster Recovery (DR) and Business Continuity Planning (BCP) for platform resiliency
• Define and enforce infrastructure-as-code best practices and DevSecOps standards.
• Act as a technical mentor and guide to junior and mid-level engineers.
• Lead cost optimization efforts across Cloud platforms
• Collaborate with security and compliance teams to ensure infrastructure aligns with industry frameworks (e.g., SOC 2, NIST, ISO 27001).
• Participate in incident response, root cause analysis, and operational improvements.
• Contribute to documentation, knowledge sharing, and cross-functional engineering initiatives.
  
  

Required Qualifications:

• 15–20 years of experience in infrastructure, DevOps, or site reliability roles.
  Deep expertise in AWS services including VPC, IAM, RDS, EC2, KMS,SNS, CloudTrail, and CloudWatch.
• Hands-on experience with EKS and Kubernetes workload orchestration.
• Proficient in Terraform, Ansible, and scripting (Bash, Python, or similar).
• Strong understanding of networking, security groups, firewalls, and VPNs.
• Familiarity with designing scalable CI/CD pipelines using modern tooling (GitHub Actions, Jenkins, ArgoCD, etc.).
• Strong experience with observability tools: Prometheus, Grafana, Datadog, ELK stack, etc..
• Strong knowledge of security and compliance frameworks (SOC 2, NIST, CIS benchmarks).
• Familiar with AWS IoT or device management platform
• AWS and Kubernetes certifications preferred (e.g., AWS Certified Solutions Architect, CKA/CKAD).
• Some experience in AI/MLOps especially in the field of Observability and/or Cybersecurity
  
  

Preferred Soft Skills:

• Proven mentorship and leadership experience in cross-functional DevOps teams.
• Ability to collaborate with developers, security, and product stakeholders.
• Excellent written and verbal communication skills.
• High degree of ownership and accountability in fast-paced environments.

 

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

 

#ambient

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

We're looking for a Security Engineer with a strong background in cloud security to work with our engineering team on a contract basis. We look for strategic thinkers and creative problem solvers with a bias for execution.

 

Key Responsibilities

• Security as Code: Implement security best practices within Infrastructure as Code (IaC) using Terraform for AWS-based environments.
• Secrets Management: Implement and maintain HashiCorp Vault, AWS KMS, and AWS Secrets Manager for secure storage and retrieval of secrets.
• Shift Left Security: Integrate security early in the CI/CD pipelines using static code analysis, vulnerability scanning, and compliance checks.
• Vulnerability & Application Security Testing: Automate security scanning tools like Snyk, Trivy, Checkov, Veracode, SonarQube, or similar solutions.
• Automation & Scripting: Develop automation scripts in Python, Bash, or other scripting languages to streamline security processes.
• Monitoring & Compliance: Set up security monitoring, logging, audting and alerting for compliance with SOC2, ISO 27001, and CIS benchmarks.
• Collaboration & Documentation: Work closely with DevOps, Security, and Engineering teams to define security guidelines and document security processes.

 

Required Skills & Qualifications

• 7-10 years of experience in DevSecOps, Security Engineering, or related fields.
• Expertise in Terraform for IaC and managing AWS infrastructure securely.
• Strong hands-on experience with Amazon EKS and securing Kubernetes environments.
• Proficiency with HashiCorp Vault, AWS KMS, and AWS Secrets Manager for secret management.
• Hands-on experience with vulnerability and application security testing tools.
• Strong understanding of CI/CD pipelines and security automation using GitHub Actions.
• Proficiency in Python, Bash, or other scripting languages for automation.
• Experience deploying EDR/MDR/CNAPP tools and providing threat detection and mitigation strategies.
• Knowledge of compliance frameworks (SOC2, ISO 27001, NIST, CIS benchmarks) is a plus.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

 

Preferred Qualifications

• Experience with AWS Security Hub, Alertlogic, GuardDuty, Cloudtrail, IAM policies and Crowdstrike, Wiz, and CloudTrail for security monitoring.
• Knowledge of policy-as-code tools like OPA (Open Policy Agent) for enforcing security policies.
• Actively worked on a compliance initiative like SOC 2
• Familiarity with DevSecOps toolchains and threat modeling practices.

 

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

#ambient

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

We're looking for a Security Engineer with a strong background in cloud security to work with our engineering team on a contract basis. We look for strategic thinkers and creative problem solvers with a bias for execution.

 

Key Responsibilities

• Security as Code: Implement security best practices within Infrastructure as Code (IaC) using Terraform for AWS-based environments.
• Secrets Management: Implement and maintain HashiCorp Vault, AWS KMS, and AWS Secrets Manager for secure storage and retrieval of secrets.
• Shift Left Security: Integrate security early in the CI/CD pipelines using static code analysis, vulnerability scanning, and compliance checks.
• Vulnerability & Application Security Testing: Automate security scanning tools like Snyk, Trivy, Checkov, Veracode, SonarQube, or similar solutions.
• Automation & Scripting: Develop automation scripts in Python, Bash, or other scripting languages to streamline security processes.
• Monitoring & Compliance: Set up security monitoring, logging, audting and alerting for compliance with SOC2, ISO 27001, and CIS benchmarks.
• Collaboration & Documentation: Work closely with DevOps, Security, and Engineering teams to define security guidelines and document security processes.

 

Required Skills & Qualifications

• 7-10 years of experience in DevSecOps, Security Engineering, or related fields.
• Expertise in Terraform for IaC and managing AWS infrastructure securely.
• Strong hands-on experience with Amazon EKS and securing Kubernetes environments.
• Proficiency with HashiCorp Vault, AWS KMS, and AWS Secrets Manager for secret management.
• Hands-on experience with vulnerability and application security testing tools.
• Strong understanding of CI/CD pipelines and security automation using GitHub Actions.
• Proficiency in Python, Bash, or other scripting languages for automation.
• Experience deploying EDR/MDR/CNAPP tools and providing threat detection and mitigation strategies.
• Knowledge of compliance frameworks (SOC2, ISO 27001, NIST, CIS benchmarks) is a plus.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

 

Preferred Qualifications

• Experience with AWS Security Hub, Alertlogic, GuardDuty, Cloudtrail, IAM policies and Crowdstrike, Wiz, and CloudTrail for security monitoring.
• Knowledge of policy-as-code tools like OPA (Open Policy Agent) for enforcing security policies.
• Actively worked on a compliance initiative like SOC 2
• Familiarity with DevSecOps toolchains and threat modeling practices.

 

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

#ambient #no-promote

About The Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About The Role

We're looking for a Senior Backend Engineer to join our engineering team. In this role, you’ll be helping us open up the capabilities of our platform by working on integrations across the smart home and property management space. These are complex problems to solve, and we’re excited about the road ahead of us. 

We look for strategic thinkers and creative problem solvers with a bias for execution. We’ll expect you to contribute code as well as product and feature ideas from the get-go.

Our technology stack features languages like Python and Golang combined with technologies like AWS SNS, Lambda and EKS to allow us to gain data integrity across the platform. We also use intuitive database solutions such as Postgres. 

 

Responsibilities

• Program; mostly in Python (and a bit of Golang)
• Architect, design, and implement services including the core API, backend data processing, and vendor integrations.
• Own the full lifecycle of development including design, prototyping, testing, release, and deployment
• Interact directly with other engineering and product teams
• Automate testing of the code you contribute
• Review pull requests on a daily basis

 

Qualifications

• Strong understanding of Python and proficiency in various Python libraries and frameworks
• Experience with distributed systems
• Prior experience in a true Senior Software Engineering role (i.e. a high-level of proficiency in your area, the ability to work independently and capacity to mentor more junior team members) 
• Solid experience with integrations and the ability to quickly get up to speed on on new APIs
• A deep understanding of computer science and software engineering fundamentals
• A preference for simple yet fully functional and extensible solutions
• Ability to quickly iterate without compromising on quality

 

Great to have, but not required

• Experience with FastAPI and Pydantic
• Experience with Golang
• Experience with Docker, Kafka and AWS services (EKS, Lambda, IoT, etc.)
• Data storage-related experience or familiarity with PostgreSQL

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About The Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About The Role

We're looking for a Senior Backend Engineer to join our engineering team. In this role, you’ll be helping us open up the capabilities of our platform by working on integrations across the smart home and property management space. These are complex problems to solve, and we’re excited about the road ahead of us. 

We look for strategic thinkers and creative problem solvers with a bias for execution. We’ll expect you to contribute code as well as product and feature ideas from the get-go.

Our technology stack features languages like Python and Golang combined with technologies like AWS SNS, Lambda and EKS to allow us to gain data integrity across the platform. We also use intuitive database solutions such as Postgres. 

 

Responsibilities

• Program; mostly in Python (and a bit of Golang)
• Architect, design, and implement services including the core API, backend data processing, and vendor integrations.
• Own the full lifecycle of development including design, prototyping, testing, release, and deployment
• Interact directly with other engineering and product teams
• Automate testing of the code you contribute
• Review pull requests on a daily basis

 

Qualifications

• Strong understanding of Python and proficiency in various Python libraries and frameworks
• Experience with distributed systems
• Prior experience in a true Senior Software Engineering role (i.e. a high-level of proficiency in your area, the ability to work independently and capacity to mentor more junior team members) 
• Solid experience with integrations and the ability to quickly get up to speed on on new APIs
• A deep understanding of computer science and software engineering fundamentals
• A preference for simple yet fully functional and extensible solutions
• Ability to quickly iterate without compromising on quality

 

Great to have, but not required

• Experience with FastAPI and Pydantic
• Experience with Golang
• Experience with Docker, Kafka and AWS services (EKS, Lambda, IoT, etc.)
• Data storage-related experience or familiarity with PostgreSQL

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

As a Staff or Lead Analytics Engineer you are a key stakeholder in decision making across the organization. The impact you bring spans the organization from the product and engineering teams to operations and finance. Your role and that of others on the team is highly cross functional, as this decision support will sometimes span all the way from automating data acquisition to analysis.

This is a uniquely cross-functional technical leadership role; your deep understanding of the technical and logistical trade-offs at play for the problems the team solves will drive discovery, design, and implementation of tools that you and the rest of the Data Team leverage to provide all of the above.

 

Responsibilities

• Pilot and establish improvements to the patterns our team applies when creating new data models, views, and data flows from a variety of sources to support product experimentation and device troubleshooting. 
• Facilitate collaboration sessions with engineers across our stack and distill insights into actionable plans to improve our telemetry collection capabilities and better inform downstream alerting metrics and troubleshooting tools
• Own the continuous improvement of the tools and patterns used within the team to build data quality tests for our IOT device telemetry and ERP system including testing for data recency, cardinality, etc
• Drive clarity on which events best capture the user experience on Ambient web and mobile apps; bring frameworks and data strategies to these cross functional conversations with the objective of taking maximum advantage of both off the shelf product analytics tools and our internal analytics stack.
• Build out standardization for onboarding materials to support business users through workshops, query and dashboard performance monitoring, etc
• Bring repeatable patterns and architecture that make common data transformation tasks easier to design, build, test, and maintain (Ex. aggregates, event sequencing/grouping, time series spines, etc) – including navigating the trade-offs of human-in-the loop vs. full automation for change management.

 

Technical Qualifications

• Pipeline Architecture: You’ve engineered solutions, from simple to complex, from github to fivetran to airflow

• Expert in SQL: You’ve likely pushed the limits of BigQuery, Snowflake, Databricks or similar
• Expert in Data Modeling: If dbt is how you roll, that’s cool – either way we’re looking for a respect for the craft
• Strong Quantitative Communicator: We expect in the course of your career you’ve built an expert level proficiency throughout the data stack from CLI and python REPL to notebooks to BI tools/front-end
• Strong Software Skills and Troubleshooting Intuition: Having solid python experience is gonna be a must; Go/Javascript are nice to have

 

Traits required for success in this role

• Comfortable with ambiguity: You love tackling nebulous problems through discovery, experimentation and iteration
• Assertive w/ Ownership: You act as a product owner w/ assertiveness and clarity – for both upstream data needs and downstream operational capacity
• Curious about People: You dive into nebulous problems and ask progressively better questions as you get more info about the problem being solved
• Curious about Process: You're curious about the minimal information artifacts which need to be captured from a business process or user interaction in order to run an experiment
• Pragmatic about Maintainability: You take pride in the experience you provide to those who read your queries or extend your abstractions; an instinctive understanding of the tradeoff between time and succinctness shows in your work

 #ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

As a Staff or Lead Analytics Engineer you are a key stakeholder in decision making across the organization. The impact you bring spans the organization from the product and engineering teams to operations and finance. Your role and that of others on the team is highly cross functional, as this decision support will sometimes span all the way from automating data acquisition to analysis.

This is a uniquely cross-functional technical leadership role; your deep understanding of the technical and logistical trade-offs at play for the problems the team solves will drive discovery, design, and implementation of tools that you and the rest of the Data Team leverage to provide all of the above.

 

Responsibilities

• Pilot and establish improvements to the patterns our team applies when creating new data models, views, and data flows from a variety of sources to support product experimentation and device troubleshooting. 
• Facilitate collaboration sessions with engineers across our stack and distill insights into actionable plans to improve our telemetry collection capabilities and better inform downstream alerting metrics and troubleshooting tools
• Own the continuous improvement of the tools and patterns used within the team to build data quality tests for our IOT device telemetry and ERP system including testing for data recency, cardinality, etc
• Drive clarity on which events best capture the user experience on Ambient web and mobile apps; bring frameworks and data strategies to these cross functional conversations with the objective of taking maximum advantage of both off the shelf product analytics tools and our internal analytics stack.
• Build out standardization for onboarding materials to support business users through workshops, query and dashboard performance monitoring, etc
• Bring repeatable patterns and architecture that make common data transformation tasks easier to design, build, test, and maintain (Ex. aggregates, event sequencing/grouping, time series spines, etc) – including navigating the trade-offs of human-in-the loop vs. full automation for change management.

 

Technical Qualifications

• Pipeline Architecture: You’ve engineered solutions, from simple to complex, from github to fivetran to airflow

• Expert in SQL: You’ve likely pushed the limits of BigQuery, Snowflake, Databricks or similar
• Expert in Data Modeling: If dbt is how you roll, that’s cool – either way we’re looking for a respect for the craft
• Strong Quantitative Communicator: We expect in the course of your career you’ve built an expert level proficiency throughout the data stack from CLI and python REPL to notebooks to BI tools/front-end
• Strong Software Skills and Troubleshooting Intuition: Having solid python experience is gonna be a must; Go/Javascript are nice to have

 

Traits required for success in this role

• Comfortable with ambiguity: You love tackling nebulous problems through discovery, experimentation and iteration
• Assertive w/ Ownership: You act as a product owner w/ assertiveness and clarity – for both upstream data needs and downstream operational capacity
• Curious about People: You dive into nebulous problems and ask progressively better questions as you get more info about the problem being solved
• Curious about Process: You're curious about the minimal information artifacts which need to be captured from a business process or user interaction in order to run an experiment
• Pragmatic about Maintainability: You take pride in the experience you provide to those who read your queries or extend your abstractions; an instinctive understanding of the tradeoff between time and succinctness shows in your work

 #ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

We're hiring a Senior DevOps Engineer to lead deployment automation, infrastructure optimization, and CI/CD excellence across our cloud and IoT platforms. If you're passionate about scalability, cost efficiency, and seamless developer experiences—let’s talk.

 

Key Responsibilities

• Own and evolve our CI/CD pipelines using GitHub Actions
• Automate deployments for critical apps and services across staging and production
• Support cloud cost optimization efforts with tools like AWS Cost Explorer & Trusted Advisor
• Troubleshoot infrastructure issues across AWS (ECS, EC2, RDS, IAM, VPC, IoT)
• Own IoT/device operations and lifecycle management
• Collaborate with developers, QA, and vendors to unblock releases and improve system resilience
• Participate in a rotating on-call schedule to ensure system uptime and rapid incident response
• Assist in security operations including vulnerability scanning, patch management, EDR/MDR tooling, and SAST/SCA support
• Document playbooks, improve runbooks, and streamline operational workflows

 

Required Qualifications

• 10–15 years in DevOps, Cloud Infrastructure, or SRE roles
• Hands-on expertise with AWS services(EC2, RDS, IAM,EKS,KMS,ElasticSearch) 
• Deep knowledge of CI/CD, GitHub Actions, scripting (Bash, Python)
• Strong understanding of infrastructure troubleshooting and observability(Datadog, Prometheus, Grafana)
• Strong experience with Terraform and Ansible, EKS, Flux/ArgoCD
• Experience with IoT/device management(e.g., AWS IoT, Balena) is a big plus
• Comfortable with on-call responsibilities and incident response practices
• Knowledge of security operations, including vulnerability and patch management
• Assist in cost reduction initiatives by leveraging tools like AWS Cost Explorer, Budgets, and tagging strategies to monitor and optimize cloud spend
• Great communicator, collaborator, and proactive problem-solver
• Some exposure to AI/ML Ops tooling is preferred

 

Preferred Soft Skills:

• Ability to collaborate with developers, security, and product stakeholders.
• Excellent written and verbal communication skills.
• High degree of ownership and accountability in fast-paced environments.

 

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

#ambient

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

We're hiring a Senior DevOps Engineer to lead deployment automation, infrastructure optimization, and CI/CD excellence across our cloud and IoT platforms. If you're passionate about scalability, cost efficiency, and seamless developer experiences—let’s talk.

 

Key Responsibilities

• Own and evolve our CI/CD pipelines using GitHub Actions
• Automate deployments for critical apps and services across staging and production
• Support cloud cost optimization efforts with tools like AWS Cost Explorer & Trusted Advisor
• Troubleshoot infrastructure issues across AWS (ECS, EC2, RDS, IAM, VPC, IoT)
• Own IoT/device operations and lifecycle management
• Collaborate with developers, QA, and vendors to unblock releases and improve system resilience
• Participate in a rotating on-call schedule to ensure system uptime and rapid incident response
• Assist in security operations including vulnerability scanning, patch management, EDR/MDR tooling, and SAST/SCA support
• Document playbooks, improve runbooks, and streamline operational workflows

 

Required Qualifications

• 10–15 years in DevOps, Cloud Infrastructure, or SRE roles
• Hands-on expertise with AWS services(EC2, RDS, IAM,EKS,KMS,ElasticSearch) 
• Deep knowledge of CI/CD, GitHub Actions, scripting (Bash, Python)
• Strong understanding of infrastructure troubleshooting and observability(Datadog, Prometheus, Grafana)
• Strong experience with Terraform and Ansible, EKS, Flux/ArgoCD
• Experience with IoT/device management(e.g., AWS IoT, Balena) is a big plus
• Comfortable with on-call responsibilities and incident response practices
• Knowledge of security operations, including vulnerability and patch management
• Assist in cost reduction initiatives by leveraging tools like AWS Cost Explorer, Budgets, and tagging strategies to monitor and optimize cloud spend
• Great communicator, collaborator, and proactive problem-solver
• Some exposure to AI/ML Ops tooling is preferred

 

Preferred Soft Skills:

• Ability to collaborate with developers, security, and product stakeholders.
• Excellent written and verbal communication skills.
• High degree of ownership and accountability in fast-paced environments.

 

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

#ambient

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

Software Test Engineers at Ambient are responsible for creating and executing manual and automated tests at the product level. You will work alongside the other members of the quality team to help develop and maintain high-quality product releases. You will work closely with the other members of the quality team developing test rigs and harnesses and will be the expert on your product area for the team. 

 

Responsibilities

• Create and design high-level test plans at the feature level 
• Create test code, harnesses, and test cases from a user story and epic at the product level
• Create test plans covering security requirements
• Create test plans covering performance requirements 
• Create easily reproducible defect reports 
• Responsible for adhering to established QA process and bug prioritization criteria 
• Active participant in feature definition and design 

 

Required qualifications

• Experience in designing and executing tests and test code at the product level 
• Can program in at least one language (C#, Python, Java, or similar)
• Experience advocating for QA and Dev teams, understanding product trade-offs, seeing issues through to resolution
• Can understand and write queries against a database 
• Strong understanding of  Software testing life cycle 
• Experience testing Mobile Applications or Firmware Applications
• Experience working in a fast-paced environment 
• Strong troubleshooting skills and attention to detail

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

About the Role

Software Test Engineers at Ambient are responsible for creating and executing manual and automated tests at the product level. You will work alongside the other members of the quality team to help develop and maintain high-quality product releases. You will work closely with the other members of the quality team developing test rigs and harnesses and will be the expert on your product area for the team. 

 

Responsibilities

• Create and design high-level test plans at the feature level 
• Create test code, harnesses, and test cases from a user story and epic at the product level
• Create test plans covering security requirements
• Create test plans covering performance requirements 
• Create easily reproducible defect reports 
• Responsible for adhering to established QA process and bug prioritization criteria 
• Active participant in feature definition and design 

 

Required qualifications

• Experience in designing and executing tests and test code at the product level 
• Can program in at least one language (C#, Python, Java, or similar)
• Experience advocating for QA and Dev teams, understanding product trade-offs, seeing issues through to resolution
• Can understand and write queries against a database 
• Strong understanding of  Software testing life cycle 
• Experience testing Mobile Applications or Firmware Applications
• Experience working in a fast-paced environment 
• Strong troubleshooting skills and attention to detail

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company:

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Summary:

You are accountable for the quality of the solution design that is used to quote smart apartment projects, set customer expectations, and enable operations. In your role, you are responsible for reviewing project plans and managing site inspections that gather infrastructure details. You’ll create the solution design and recommendations and review those with the regional sales manager and customer. Lastly, you must ensure that each of your projects are seamlessly transferred to the implementation team after a deal has closed. Your work will enable operations to deliver a high-quality experience and create a best in class experience.

 

Main Duties & Responsibilities:

• Discovery and Qualification: Accompany RSMs on calls with prospects to run discovery and qualification focused on uncovering problems and opportunities from a technology or operational perspective.
• Sales Presentations: Partner with RSMs to present the benefits of smart apartments. Your role will focus on fielding questions and objection handling especially for technical or operational topics. 
• Inspection and Solution Design: Collect building plans and manage onsite inspections, conduct thorough analysis of physical and networking considerations, take initiative to collect more data as needed, and produce quality solution designs that address customer needs within their constraints. 
• Proposals: Create customer proposals based on solution designs and present those proposals to prospects along with the RSM. 
• Negotiation and Refinement: Work with prospects to revise proposals and support RSM negotiations with prospects in service of signing contracts. 
• Quality Handoffs: Brief Project Managers on the details of solution designs to set them up for successful implementations. 

 

Key Success Characteristics:

• Passion for Quality - An innate desire to produce quality outcomes, and a willingness to press through ambiguity or barriers. Values results over activity. You have great attention to detail in your work.
• Growth Mindset - A strong desire to learn, take initiative to build new knowledge and skills, and willingness to use new technology in a fast-paced, startup environment. Must take initiative to build knowledge and expertise in our customers’ business and our platform’s technology.
• Analytical Problem Solving - Comfortable tackling ambiguous problems, ability to break down problems into logical parts, brainstorm solutions, and iterate on them. Must be able to decipher problems vs. requested solutions from customer feedback.
• Customer Relationship Management - Ability to build strong professional relationships with business customers, balance multiple interests across various personas, manage expectations, and develop trust with follow through and authentic communication.
• Cross-Team Collaboration - Takes initiative to work with members of other teams in a professional and collaborative manner to drive results. Willing to disagree while remaining open to others’ ideas.
• Technologist - Maintain and constantly seek ways to develop your technical proficiency, especially with regard to IoT devices, device communication protocols (e.g. z-wave, zigbee, wifi, bluetooth, etc.), and networking fundamentals. Must be effective as a bridge between Engineering and Sales, and recognize technical limitations and considerations that influence the solution design. Should also have a basic understanding of enterprise software platforms and be able to review and understand API specifications.

 

Required Qualifications:

• 5+ years of professional experience, with 2+ years in a customer facing role for a SaaS product or other technology product, ideally with a B2B or B2B2C focus
• Experience in solution engineering and design work for an enterprise software and/or hardware platform preferred.
• Able to maintain a professional remote work setting, such as a home office
• Can travel for business purposes up to 40% over the course of the year

 

Please note:  Ambient, Inc. reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for a Staff or Senior Android Engineer to take a leading role in shaping the mobile experience for our residents. Our Android app is the primary interface residents use to control smart devices in their communities and their units — lights, locks, thermostats, and more — giving this role a direct and substantial impact on how people live in Ambient-powered communities.

You’ll own core parts of the Android codebase and help define our mobile architecture as the platform evolves. While Android will be your primary focus, we value engineers who can flex across platforms when needed — including occasional contributions to iOS for cross-platform alignment.

This is a high-impact, hands-on role for someone who combines deep technical expertise with strong product instincts. We’re looking for a strategic thinker and creative problem solver — someone who thrives in a fast-moving environment, collaborates well across disciplines, and consistently pushes for elegant, scalable and clean solutions. You’ll work closely with design, product, and backend teams to bring new features to life and continuously improve the quality, performance, code coverage and reliability of our mobile platform.

 

 Responsibilities

• Design, build, and maintain core features of our Android applications, with occasional contributions to our iOS app
• Collaborate with product and design to shape intuitive and thoughtful user experiences
• Provide guidance and suggestions to product on newly added features available for the android ecosystem
• Drive coordination with backend teams to define APIs, manage data contracts, and ensure seamless end-to-end feature delivery
• Improve and evolve our mobile engineering practices — including build systems, automated testing, code quality, and release processes
• Define mobile architecture, observability, and security standards to support performance, scale, and device integrations
• Mentor other engineers through code reviews, technical design sessions, and pairing
• Champion clean, maintainable, and well-documented code across the mobile stack

 

Qualifications

• 8-12 years of experience building and maintaining native Android applications, including 2+ years operating at a senior or staff level
• Strong proficiency in Kotlin and deep familiarity with Android fundamentals, including Jetpack Compose and MVVM architecture
• Comfortable working in Swift and contributing to iOS codebases when needed
• Strong grasp of mobile engineering best practices, including modularization, performance optimization, CI/CD, unit testing and app observability
• Experience collaborating with cross-functional teams to define APIs, shape user experiences, and deliver high-quality mobile features
• Familiarity with mobile design systems, custom UI components, and responsive layouts
• A bias for execution, the ability to work independently to solve problems, and a track record of driving projects from design to delivery
• A deep understanding of computer science and software engineering fundamentals
• Ability to quickly iterate without compromising on quality or maintainability
• Nice-to-have: Experience integrating with smart home devices or hardware protocols (e.g., BLE, Zigbee, Z-Wave)

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for a Staff or Senior Android Engineer to take a leading role in shaping the mobile experience for our residents. Our Android app is the primary interface residents use to control smart devices in their communities and their units — lights, locks, thermostats, and more — giving this role a direct and substantial impact on how people live in Ambient-powered communities.

You’ll own core parts of the Android codebase and help define our mobile architecture as the platform evolves. While Android will be your primary focus, we value engineers who can flex across platforms when needed — including occasional contributions to iOS for cross-platform alignment.

This is a high-impact, hands-on role for someone who combines deep technical expertise with strong product instincts. We’re looking for a strategic thinker and creative problem solver — someone who thrives in a fast-moving environment, collaborates well across disciplines, and consistently pushes for elegant, scalable and clean solutions. You’ll work closely with design, product, and backend teams to bring new features to life and continuously improve the quality, performance, code coverage and reliability of our mobile platform.

 

 Responsibilities

• Design, build, and maintain core features of our Android applications, with occasional contributions to our iOS app
• Collaborate with product and design to shape intuitive and thoughtful user experiences
• Provide guidance and suggestions to product on newly added features available for the android ecosystem
• Drive coordination with backend teams to define APIs, manage data contracts, and ensure seamless end-to-end feature delivery
• Improve and evolve our mobile engineering practices — including build systems, automated testing, code quality, and release processes
• Define mobile architecture, observability, and security standards to support performance, scale, and device integrations
• Mentor other engineers through code reviews, technical design sessions, and pairing
• Champion clean, maintainable, and well-documented code across the mobile stack

 

Qualifications

• 8-12 years of experience building and maintaining native Android applications, including 2+ years operating at a senior or staff level
• Strong proficiency in Kotlin and deep familiarity with Android fundamentals, including Jetpack Compose and MVVM architecture
• Comfortable working in Swift and contributing to iOS codebases when needed
• Strong grasp of mobile engineering best practices, including modularization, performance optimization, CI/CD, unit testing and app observability
• Experience collaborating with cross-functional teams to define APIs, shape user experiences, and deliver high-quality mobile features
• Familiarity with mobile design systems, custom UI components, and responsive layouts
• A bias for execution, the ability to work independently to solve problems, and a track record of driving projects from design to delivery
• A deep understanding of computer science and software engineering fundamentals
• Ability to quickly iterate without compromising on quality or maintainability
• Nice-to-have: Experience integrating with smart home devices or hardware protocols (e.g., BLE, Zigbee, Z-Wave)

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for a Senior or Staff Backend Engineer to play a pivotal role in shaping the services that power the Ambient platform. Our backend systems orchestrate smart devices, property operations, user management and resident experiences across entire communities — giving this role a direct and substantial impact on how people live in Ambient-powered homes.

You’ll lead key areas of our backend architecture and help evolve the platform as we scale — from designing resilient APIs and distributed systems to integrating with third-party services that bridge the physical and digital worlds. This is a high-impact, hands-on role for someone who combines deep technical expertise with system-level thinking.

We’re looking for a strategic thinker and creative problem solver — someone who thrives in a fast-paced environment, understands how to iterate on MVP solutions, elevates those around them, and builds for long-term maintainability. This individual is a software craftsman with a focus on code quality and unit testing as well as ownership for the work delivered. You’ll collaborate closely with product and design to deliver end-to-end features, drive architectural improvements, and push the boundaries of what our platform can do.

 

Responsibilities

• Define and evolve the long-term technical vision and architectural blueprint for backend systems, ensuring alignment with product goals, platform scalability, and team growth
• Design and implement scalable, resilient backend services and APIs, primarily in Python, including third-party integrations and event-driven data pipelines
• Own projects end-to-end — from technical design and implementation to testing, deployment, and long-term maintenance
• Collaborate closely with Product Management, Design, Quality and DevOps to translate business needs into robust backend solutions
• Strengthen team-wide engineering practices through high standards in code quality, observability, unit testing, and documentation
• Mentor other engineers through code reviews, technical design sessions, and pairing
• Providing guidance and suggestions around new or upcoming technologies
• Contribute to organizational learning through rigorous root cause analysis and preventative improvements following production issues

 

Qualifications

• 8-12 years of professional backend software engineering experience, including 2+ years operating at a senior or staff level
• Strong proficiency in Python, with deep knowledge of its libraries, tooling, and best practices; experience with Golang is a plus
• Demonstrated knowledge in designing and building distributed systems, microservices, and event-driven architectures for scalability, resilience, security, and maintainability in production environments
• Hands-on experience integrating with third-party APIs and managing external dependencies
• Familiarity with modern cloud infrastructure, particularly AWS (e.g., Lambda, SNS, EKS), and container technologies like Docker and Kubernetes
• Experience working with relational databases such as PostgreSQL, including schema design and performance tuning
• Experience with tools and patterns for observability, debugging, and engineering excellence (e.g., metrics, logs, tracing)
• Excellent communication and presentation skills
• Formal education in Computer Science (BS/MS), or equivalent practical experience
• Nice-to-have: Experience with FastAPI, Pydantic, Kafka

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

 

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for a Senior or Staff Backend Engineer to play a pivotal role in shaping the services that power the Ambient platform. Our backend systems orchestrate smart devices, property operations, user management and resident experiences across entire communities — giving this role a direct and substantial impact on how people live in Ambient-powered homes.

You’ll lead key areas of our backend architecture and help evolve the platform as we scale — from designing resilient APIs and distributed systems to integrating with third-party services that bridge the physical and digital worlds. This is a high-impact, hands-on role for someone who combines deep technical expertise with system-level thinking.

We’re looking for a strategic thinker and creative problem solver — someone who thrives in a fast-paced environment, understands how to iterate on MVP solutions, elevates those around them, and builds for long-term maintainability. This individual is a software craftsman with a focus on code quality and unit testing as well as ownership for the work delivered. You’ll collaborate closely with product and design to deliver end-to-end features, drive architectural improvements, and push the boundaries of what our platform can do.

 

Responsibilities

• Define and evolve the long-term technical vision and architectural blueprint for backend systems, ensuring alignment with product goals, platform scalability, and team growth
• Design and implement scalable, resilient backend services and APIs, primarily in Python, including third-party integrations and event-driven data pipelines
• Own projects end-to-end — from technical design and implementation to testing, deployment, and long-term maintenance
• Collaborate closely with Product Management, Design, Quality and DevOps to translate business needs into robust backend solutions
• Strengthen team-wide engineering practices through high standards in code quality, observability, unit testing, and documentation
• Mentor other engineers through code reviews, technical design sessions, and pairing
• Providing guidance and suggestions around new or upcoming technologies
• Contribute to organizational learning through rigorous root cause analysis and preventative improvements following production issues

 

Qualifications

• 8-12 years of professional backend software engineering experience, including 2+ years operating at a senior or staff level
• Strong proficiency in Python, with deep knowledge of its libraries, tooling, and best practices; experience with Golang is a plus
• Demonstrated knowledge in designing and building distributed systems, microservices, and event-driven architectures for scalability, resilience, security, and maintainability in production environments
• Hands-on experience integrating with third-party APIs and managing external dependencies
• Familiarity with modern cloud infrastructure, particularly AWS (e.g., Lambda, SNS, EKS), and container technologies like Docker and Kubernetes
• Experience working with relational databases such as PostgreSQL, including schema design and performance tuning
• Experience with tools and patterns for observability, debugging, and engineering excellence (e.g., metrics, logs, tracing)
• Excellent communication and presentation skills
• Formal education in Computer Science (BS/MS), or equivalent practical experience
• Nice-to-have: Experience with FastAPI, Pydantic, Kafka

#ambient #no-promote

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

 

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for a Staff or Senior iOS Engineer to take a leading role in shaping the mobile experience for our residents. Our iOS app is the primary interface residents use to control smart devices in their units — lights, locks, thermostats, and more — giving this role a direct and substantial impact on how people live in Ambient-powered communities.

You’ll own core parts of the iOS codebase and help define our mobile architecture as the platform evolves. While iOS will be your primary focus, we value engineers who can flex across platforms when needed — including occasional contributions to Android for cross-platform alignment.

This is a high-impact, hands-on role for someone who combines deep technical expertise with strong product instincts. We’re looking for a strategic thinker and creative problem solver — someone who thrives in a fast-moving environment, collaborates well across disciplines, and consistently pushes for elegant, scalable solutions. You’ll work closely with design, product, and backend teams to bring new features to life and continuously improve the quality, performance, and reliability of our mobile platform.

 

Responsibilities

• Design, build, and maintain core features of our iOS applications, with occasional contributions to our Android app
• Collaborate with product and design to shape intuitive and thoughtful user experiences
• Provide guidance and suggestions to product on newly added features available for the android ecosystem
• Drive coordination with backend teams to define APIs, manage data contracts, and ensure seamless end-to-end feature delivery
• Improve and evolve our mobile engineering practices — including build systems, automated testing, code quality, and release processes
• Define mobile architecture, observability, and security standards to support performance, scale, and device integrations, including development of SDKs for partner integrations
• Mentor other engineers through code reviews, technical design sessions, and pairing
• Champion clean, maintainable, and well-documented code across the mobile stack 

 

Qualifications

• 8-12 years of experience building and maintaining native iOS applications, including 2+ years operating at a senior or staff level
• Strong proficiency in Swift and deep familiarity with iOS fundamentals, including UIKit, SwiftUI and MVVM architecture
• Comfortable working in Kotlin and contributing to Android codebases when needed
• Strong grasp of mobile engineering best practices, including modularization, performance optimization, CI/CD, unit testing and app observability
• Experience collaborating with cross-functional teams to define APIs, shape user experiences, and deliver high-quality mobile features
• Familiarity with mobile design systems, custom UI components, and responsive layouts
• A bias for execution, the ability to work independently, and a track record of driving projects from design to delivery
• A deep understanding of computer science and software engineering fundamentals
• Ability to quickly iterate without compromising on quality or maintainability
• Nice-to-have: Experience integrating with smart home devices or hardware protocols (e.g., BLE, Zigbee, Z-Wave)

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Overview

We’re looking for a Staff or Senior iOS Engineer to take a leading role in shaping the mobile experience for our residents. Our iOS app is the primary interface residents use to control smart devices in their units — lights, locks, thermostats, and more — giving this role a direct and substantial impact on how people live in Ambient-powered communities.

You’ll own core parts of the iOS codebase and help define our mobile architecture as the platform evolves. While iOS will be your primary focus, we value engineers who can flex across platforms when needed — including occasional contributions to Android for cross-platform alignment.

This is a high-impact, hands-on role for someone who combines deep technical expertise with strong product instincts. We’re looking for a strategic thinker and creative problem solver — someone who thrives in a fast-moving environment, collaborates well across disciplines, and consistently pushes for elegant, scalable solutions. You’ll work closely with design, product, and backend teams to bring new features to life and continuously improve the quality, performance, and reliability of our mobile platform.

 

Responsibilities

• Design, build, and maintain core features of our iOS applications, with occasional contributions to our Android app
• Collaborate with product and design to shape intuitive and thoughtful user experiences
• Provide guidance and suggestions to product on newly added features available for the android ecosystem
• Drive coordination with backend teams to define APIs, manage data contracts, and ensure seamless end-to-end feature delivery
• Improve and evolve our mobile engineering practices — including build systems, automated testing, code quality, and release processes
• Define mobile architecture, observability, and security standards to support performance, scale, and device integrations, including development of SDKs for partner integrations
• Mentor other engineers through code reviews, technical design sessions, and pairing
• Champion clean, maintainable, and well-documented code across the mobile stack 

 

Qualifications

• 8-12 years of experience building and maintaining native iOS applications, including 2+ years operating at a senior or staff level
• Strong proficiency in Swift and deep familiarity with iOS fundamentals, including UIKit, SwiftUI and MVVM architecture
• Comfortable working in Kotlin and contributing to Android codebases when needed
• Strong grasp of mobile engineering best practices, including modularization, performance optimization, CI/CD, unit testing and app observability
• Experience collaborating with cross-functional teams to define APIs, shape user experiences, and deliver high-quality mobile features
• Familiarity with mobile design systems, custom UI components, and responsive layouts
• A bias for execution, the ability to work independently, and a track record of driving projects from design to delivery
• A deep understanding of computer science and software engineering fundamentals
• Ability to quickly iterate without compromising on quality or maintainability
• Nice-to-have: Experience integrating with smart home devices or hardware protocols (e.g., BLE, Zigbee, Z-Wave)

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.

About the Company

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

 

Summary

You are accountable for solving issues for our buyers related to platform performance in order to maintain strong relationships with them, enable future growth, and ensure retention. To be successful in this role you will need to collaborate with Ambient’s Support, Engineering, Account Management, and Implementation teams to achieve resolutions in an efficient and timely manner. You will interact directly with our buyers to provide clarity about their issue and our plan to resolve it while keeping them informed along the way, which is essential to our mission of providing differentiated quality of service.

 

Key Responsibilities

• Handling escalated issues: Receive and review escalated customer complaints, inquiries, and issues from the Customer Support, Customer Success, Sales, and Account Management teams, determining the appropriate course of action to resolve them efficiently. 
• Cross-functional collaboration: Work with various functions like Support, Engineering, Account Management, and Implementation to gather information, coordinate solutions, and ensure timely issue resolution. 
• Communication: Maintain clear and consistent communication with escalated customers as well as Ambient and partner stakeholders by providing updates on issue status, managing expectations, and de-escalating situations when necessary. 
• Root cause analysis: Analyze escalated issues to identify recurring problems, trends, and potential systemic issues within the Support process to recommend improvements. 
• Performance monitoring: Track key metrics related to escalated issues, such as resolution time, customer satisfaction, and escalation volume, to identify areas for improvement. 
• Escalation process management: Establish and maintain clear escalation procedures, including criteria for escalating issues, communication protocols, and ownership assignments. 
• SLA adherence: Ensure that all escalated issues are resolved within established service level agreements (SLAs).

 

Key Skills

• Strong customer support expertise: Proven experience in customer service with a deep understanding of customer needs and pain points. 
• Problem-solving skills: Ability to analyze complex issues, identify root causes, and develop effective solutions. 
• Communication skills: Excellent written and verbal communication skills to effectively interact with customers and cross-functional teams. 
• Leadership abilities: Ability to guide and mentor customer service representatives on escalation management practices. 
• Decision-making skills: Confidence to make timely decisions on escalated issues, often with limited information. 
• Technical proficiency: Familiarity with CRM systems and customer support ticketing tools to effectively track and manage escalated issues.

 

Key Outcomes

• Avg escalation resolution time 

 

#ambient

 

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.