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Staff support

How to add a resident to Ambient.

Note: If your property has units that are integrated with a property management system, add residents in your property management system instead. Only staff members with the role of Manager or Leasing Agent can add residents to Ambient.

To add a resident:

  1. In the manager dashboard, Click the menu icon.
  2. Click Residents.
  3. Click Add resident.
  4. Enter the resident's details. adding-a-resident
  5. Add the resident’s unit.
    • Click Add a unit.
    • Search or scroll to find the unit you want to add. Click the unit.
  1. If your property uses an access control system integrated with Ambient, like ProdataKey (PDK), you can:
    • edit amenity access
    • add PDK keys
  1. Click Add resident. You’ll see a confirmation message.

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