How to edit or remove a staff member

Tip: You can only add a staff member whose role has the same or less responsibility than yours. If you need help, contact your property manager.

Open the staff profile in the manager dashboard:

1. In the top right corner, click Edit.

   

2. Update the staff member details. You can:

• edit the staff member name and phone number edit their role
• add or remove PDK keys, if your community uses ProdataKey (PDK) access control integrated with Ambient
• deactivate the staff member
• Click Update staff member. You’ll see a confirmation message.

3. To remove a staff member: On the staff member profile, click Edit.

   

4. Tap Deactivate staff member. Confirm that you want to remove the staff member.
5. Click Remove staff member. The staff member profile closes and a confirmation message appears at the bottom of your screen.