Support header image

Resident support

Door sensors.

If you have a sensor on your door, the Ambient Home app shows you when the door is open and closed.
  • If your door has been open for longer than one minute, you’ll see a notification from Ambient on your phone’s lock screen.

    door-left-open-on-home-screen

  • In the Ambient Home app, you’ll see a message in the top left corner of your lock that tells you whether your door is open or closed. Note: Your door may be locked or unlocked while it is open or closed.
  • If your door has been open for longer than one minute, you’ll see a message under the lock of the open door.

door-open-in-app

Let's talk

Monday through Friday 8am to 6pm MST.