Resident support
How to use the Ambient Home app to unlock common area doors
If your community's common area doors are connected to Ambient, you can use the Ambient Home app to unlock these doors.
To unlock common area doors:
- In the Ambient Home app, tap the arrow icon
in the top right corner of your lock.
You'll see the locks list.
- Tap and hold the lock icon
of the common area door you want to open.
If the list is long, you may need to scroll to find it.
After a few seconds, the door will automatically re-lock.
Tip: You can find your most frequently used common area doors on your home screen. To find these doors, swipe left over your lock. You'll see any doors in your home and your most frequently used common area doors, up to five doors total.