Support header image

Staff support

Level Doorbell LED lights

level-doorbell-led-lights.png

There are two LED lights on the Level Doorbell:

  • Indicator light
  • Ring light

These lights can tell you the status of the Doorbell.

Ring lightIndicator lightStatus
OffOffNo power connection, or starting up
Note: The Doorbell takes 40 seconds to fully start up.
Solid orangeSolid whiteSetup mode
The Doorbell is ready for a resident to pair.
Solid whiteSolid whiteReady mode
The resident has paired the Doorbell.
Breathing whiteSolid redDoorbell ringing
Breathing blueSolid redDoorbell answered
Solid greenSolid whiteDoorbell reset in progress
Note: This takes about 30-60 seconds.
Breathing orangeSolid whiteEstablishing a Wi-Fi connection, or firmware update in progress
Tip: If this status lasts more than several minutes, contact Support for help.
Solid yellowSolid whiteInsufficient power
Solid redSolid whiteError
Tip: Contact Support for help.
OffSolid whiteReset needed
Tip: See How to reset a Level Doorbell.

Let's talk

Monday through Friday 8am to 6pm MST.