Resident move-in and move-out checklists

To ensure that your resident move-ins and move-outs go smoothly and that Ambient continues to run during unit turnover, we recommend that you share these checklists with your residents.

Important: These are suggested steps only. Please review and customize the checklists for your residents based on the unit's device configuration and your community policies. 

• Move-in
• Move-out

Move-in

Follow these steps to take advantage of your smart home and community:

• Connect the internet in your home.
  Work with your property staff or internet service provider to connect the internet in your home.
• Make sure your Level Hub or Level Bridge is connected.
  Your smart devices communicate with Ambient using a Level Hub or Level Bridge. See Level Hub or Bridge connection.
• Get started with the Ambient app.
  To get started you’ll need to accept your invitation and create your Ambient account. See How to get started with Ambient.
• Pair your Level Doorbell.
  You'll need to pair the Level Doorbell installed at your door before you can start using it with the Ambient app. See How to pair a Level Doorbell.
• Add a door code.
  Add a door code and see other tips for using your lock. See Using your lock with Ambient.

Move-out

When you move out, remember to leave the following in your unit:

• the router, if it was supplied by your community
• the Level Hub, including any Ethernet and power cords, or the Level Bridge
  Note: Leave your Level Hub or Level Bridge connected. See Level Hub or Bridge connection.
• the Level Doorbell